If you are not 100% satisfied with your purchase, you can return your order to us within 14 days to receive store credit.
Returned items must be unworn, in the state you received them, and in the original packaging. ALL BODYSUITS ARE FINAL SALE.
Make sure to keep your return tracking info because we will need it.
We do not provide prepaid shipping labels unless an item is incorrect or damaged. Shipping is NOT refundable.
Please send your return with your packing slip/invoice to:
Stitch x Seam
1968 S. Coast Hwy #1255
Laguna Beach, CA 92651
Additional non-returnable items:
We only replace items if they are defective or damaged within 14 days from the delivery date. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org and send your item to: 1968 S. Coast Hwy #1255, Laguna Beach, CA 92651, United States.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Can I cancel my order?
We’re unable to cancel your order if the order has been processed or shipped, but if you contact us shortly after placing an order, we may be able to cancel and provide a full refund.
Can I return my order for a refund?
We only offer refunds for items that arrive damaged or have manufacturer defects. Damaged or defective items must be reported within two days of receipt, by emailing email@example.com with your order number and photo(s) of damaged or defective item(s) and the shipping package(s). If not reported, we will not be able to issue you a credit. If you believe you have received an incorrect item, please contact us at firstname.lastname@example.org within two days of receiving your package.
Can I exchange an item?
If the incorrect size was chosen, unfortunately, we are unable to exchange the item, but we can help provide a low-cost alternative to make things right. All of our products have different measurements, so it’s important to compare the measurements in each product’s description to an article of clothing you own, to ensure a proper fit. If measurements are unavailable for a product, please contact us at email@example.com and we will provide you with them.
Can I return or exchange Final Sale items?
We do not offer exchanges or returns on items sold as final sale under any circumstance. The only items marked final sale are due to hygiene purposes. We strive to keep our products as clean and hygienic as possible, so things like our bodysuit/s will be final sale.